Terms of service

These Terms of Service govern your use of healimedical.com and any purchases made through the Site. The Site is operated by Heali Medical Corp. By using the Site, you agree to these Terms.

Eligibility

You must be the age of majority where you live to use the Site and make purchases.

Purchases and checkout

When you place an order, you agree that you are providing current, complete, and accurate purchase and account information. Prices, product availability, and promotions can change at any time. We may refuse or cancel any order, including for suspected fraud, abuse, or unauthorized activity.

Subscriptions and recurring purchases

Some items may be offered as recurring or deferred purchases. If you choose a recurring option, you authorize us to charge your selected payment method at the price, frequency, and dates shown at checkout until the order is fulfilled or you cancel. For help, contact operation@healimedical.com.

Shipping, returns, and refunds

Shipping timelines and return eligibility are explained in our Shipping Policy and our Return and Refund Policy.

Product information and results

We aim to display product information accurately. However, product packaging, ingredients, instructions, and warnings may change over time. Always read the label and follow the directions provided with the product. Individual results vary. Nothing on the Site guarantees outcomes.

Medical and health information disclaimer

Content on the Site is for general informational purposes and is not medical advice. It is not a substitute for professional diagnosis or treatment. Always read and follow the product label, directions, and warnings. If you have a medical condition, are pregnant, nursing, taking medications, or have sensitive skin, consult a healthcare professional before use. Discontinue use if you experience irritation, rash, discomfort, or an adverse reaction. If you believe you may have a medical emergency, contact local emergency services immediately.

Intellectual property

All content on the Site, including logos, product names, text, graphics, images, and designs, is owned by or licensed to Heali and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute Site content without written permission.

User content

If you submit reviews, photos, videos, or other content, you grant Heali a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content for business purposes including marketing, unless prohibited by law. Do not submit content you do not have the right to share.

Prohibited use

You agree not to use the Site for unlawful purposes, attempt to interfere with Site security or functionality, scrape, copy, or harvest data without permission, or misrepresent your identity or provide false information.

Third-party services and links

The Site may rely on third-party platforms and services such as ecommerce, payments, shipping carriers, analytics, and marketing tools. We are not responsible for third-party sites or services.

Disclaimer of warranties

The Site and its content are provided as is and as available. To the fullest extent permitted by law, we disclaim warranties of any kind.

Limitation of liability

To the fullest extent permitted by law, Heali will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Site or products.

Indemnification

You agree to indemnify and hold harmless Heali from claims, liabilities, damages, and expenses arising from your breach of these Terms or misuse of the Site.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of laws principles.

Changes

We may update these Terms from time to time. Changes are effective when posted.

Contact

operation@healimedical.com